Outlook 2002/ComCast - can't logon to outgoing mail server 
Author Message
 Outlook 2002/ComCast - can't logon to outgoing mail server

I am trying to set up Outlook 2002 to send/receive mail
to/from ComCast-hosted mail servers.  ComCast tech
support only knows the Outlook Express setup, so I have
been unable to get help from them with Outlook 2002.

I have configured every obvious setting within Outlook
2002, but get these responses:

1 - Test Account Settings: "Unable to logon to the
outgoing mail server (SMTP).  Please verify your SMTP
server and - If your server requires authentication, the
authentication information on the 'More Settings'
pages."  I have double checked all this - to no avail.

2 - Sending email from another site:  "The message could
not be sent because one of the recipients was rejected by
the server ... Protocol: SMTP, Server Response: '553 To
send mail, first check your mail with a valid POP
account, ..., Port: 25, ..., Error Number: 0x800CCC79."

3 - Email sent from Outlook 2002 never reaches its
destination (obviously ...)

Can anyone help with this problem?  How are
server/account "incompatibilities" resolved between
Outlook 2002 and a cable high-speed internet service
(ComCast)?

Thanks!
Jean



Tue, 29 Nov 2005 06:08:24 GMT  
 Outlook 2002/ComCast - can't logon to outgoing mail server
Are you living behind a cable/dsl router that lets you share a single IP
address with multiple computers?  The reason that I ask (when I had Comcast
long ago) is that you might have to use the fully qualified domain name of
the mail servers and not just the short one they give you called mail or
smtp.

Cheers,
/Neo

PS - When you select More Settings, the advanced tab should let you be able
to do a POP check just before checking for mail.


Quote:
> I am trying to set up Outlook 2002 to send/receive mail
> to/from ComCast-hosted mail servers.  ComCast tech
> support only knows the Outlook Express setup, so I have
> been unable to get help from them with Outlook 2002.

> I have configured every obvious setting within Outlook
> 2002, but get these responses:

> 1 - Test Account Settings: "Unable to logon to the
> outgoing mail server (SMTP).  Please verify your SMTP
> server and - If your server requires authentication, the
> authentication information on the 'More Settings'
> pages."  I have double checked all this - to no avail.

> 2 - Sending email from another site:  "The message could
> not be sent because one of the recipients was rejected by
> the server ... Protocol: SMTP, Server Response: '553 To
> send mail, first check your mail with a valid POP
> account, ..., Port: 25, ..., Error Number: 0x800CCC79."

> 3 - Email sent from Outlook 2002 never reaches its
> destination (obviously ...)

> Can anyone help with this problem?  How are
> server/account "incompatibilities" resolved between
> Outlook 2002 and a cable high-speed internet service
> (ComCast)?

> Thanks!
> Jean



Tue, 29 Nov 2005 07:01:01 GMT  
 Outlook 2002/ComCast - can't logon to outgoing mail server
The error message you give in #2 below leads me to think that the "login to
incoming server" on the "Outgoing Server" tab for the account (click "More
Settings") will fix your problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Quote:
> I am trying to set up Outlook 2002 to send/receive mail
> to/from ComCast-hosted mail servers.  ComCast tech
> support only knows the Outlook Express setup, so I have
> been unable to get help from them with Outlook 2002.

> I have configured every obvious setting within Outlook
> 2002, but get these responses:

> 1 - Test Account Settings: "Unable to logon to the
> outgoing mail server (SMTP).  Please verify your SMTP
> server and - If your server requires authentication, the
> authentication information on the 'More Settings'
> pages."  I have double checked all this - to no avail.

> 2 - Sending email from another site:  "The message could
> not be sent because one of the recipients was rejected by
> the server ... Protocol: SMTP, Server Response: '553 To
> send mail, first check your mail with a valid POP
> account, ..., Port: 25, ..., Error Number: 0x800CCC79."

> 3 - Email sent from Outlook 2002 never reaches its
> destination (obviously ...)

> Can anyone help with this problem?  How are
> server/account "incompatibilities" resolved between
> Outlook 2002 and a cable high-speed internet service
> (ComCast)?

> Thanks!
> Jean



Tue, 29 Nov 2005 09:14:25 GMT  
 Outlook 2002/ComCast - can't logon to outgoing mail server
I just set up my mom in Outlook 2002.  Things to check.
  Your Name: Put anything you want

  Incomming mail server:  mail.comcast.net
  Outgoing Mail server:  smtp.comcast.net
  Your Name: Put anything you want

  Password:  lower case.  
I had some problems also.  Found out they gave me the
wrong password.
Comcast support number is 1-800-266-2278

Quote:
>-----Original Message-----
>I am trying to set up Outlook 2002 to send/receive mail
>to/from ComCast-hosted mail servers.  ComCast tech
>support only knows the Outlook Express setup, so I have
>been unable to get help from them with Outlook 2002.

>I have configured every obvious setting within Outlook
>2002, but get these responses:

>1 - Test Account Settings: "Unable to logon to the
>outgoing mail server (SMTP).  Please verify your SMTP
>server and - If your server requires authentication, the
>authentication information on the 'More Settings'
>pages."  I have double checked all this - to no avail.

>2 - Sending email from another site:  "The message could
>not be sent because one of the recipients was rejected
by
>the server ... Protocol: SMTP, Server Response: '553 To
>send mail, first check your mail with a valid POP
>account, ..., Port: 25, ..., Error Number: 0x800CCC79."

>3 - Email sent from Outlook 2002 never reaches its
>destination (obviously ...)

>Can anyone help with this problem?  How are
>server/account "incompatibilities" resolved between
>Outlook 2002 and a cable high-speed internet service
>(ComCast)?

>Thanks!
>Jean
>.



Wed, 30 Nov 2005 08:09:12 GMT  
 Outlook 2002/ComCast - can't logon to outgoing mail server
my opinion....get rid of comcast.  i am in mass and ever since they bought
attbi.com.....things have gone way downhill.  i just switched my service
over to verizon.net a few hours ago and am very happy with their service and
speedy connection.  i had switched my parents over a few weeks ago.

comcast refused to help me because i used outlook.  they would not help me
until i installed outlook express.  in my opinion, that company is going to
lose a lot of customers over the next year.

if i were you and you had/have to switch over your email address anyways
(because attbi.com is going away)....switch to dsl.  it is actually $100-150
cheaper per year.

good luck with solving your problem with the email.  unfortunately, i don't
have any helpful hints for that problem.

derek

Quote:
> I just set up my mom in Outlook 2002.  Things to check.
>   Your Name: Put anything you want

>   Incomming mail server:  mail.comcast.net
>   Outgoing Mail server:  smtp.comcast.net
>   Your Name: Put anything you want

>   Password:  lower case.
> I had some problems also.  Found out they gave me the
> wrong password.
> Comcast support number is 1-800-266-2278

> >-----Original Message-----
> >I am trying to set up Outlook 2002 to send/receive mail
> >to/from ComCast-hosted mail servers.  ComCast tech
> >support only knows the Outlook Express setup, so I have
> >been unable to get help from them with Outlook 2002.

> >I have configured every obvious setting within Outlook
> >2002, but get these responses:

> >1 - Test Account Settings: "Unable to logon to the
> >outgoing mail server (SMTP).  Please verify your SMTP
> >server and - If your server requires authentication, the
> >authentication information on the 'More Settings'
> >pages."  I have double checked all this - to no avail.

> >2 - Sending email from another site:  "The message could
> >not be sent because one of the recipients was rejected
> by
> >the server ... Protocol: SMTP, Server Response: '553 To
> >send mail, first check your mail with a valid POP
> >account, ..., Port: 25, ..., Error Number: 0x800CCC79."

> >3 - Email sent from Outlook 2002 never reaches its
> >destination (obviously ...)

> >Can anyone help with this problem?  How are
> >server/account "incompatibilities" resolved between
> >Outlook 2002 and a cable high-speed internet service
> >(ComCast)?

> >Thanks!
> >Jean
> >.



Thu, 01 Dec 2005 23:14:51 GMT  
 Outlook 2002/ComCast - can't logon to outgoing mail server
I HAD A SIMILAR PROBLEM.  THE COMCAST TECH SETUP OUTLOOK
EXPRESS. THEN I IMPORTED THE NEW SETTINGS INTO OUTLOOK.
OUTLOOK EXPRESS MUST BE INSTALLED BECAUSE OUTLOOK USES
SOME OF THE FILES.
Quote:
>-----Original Message-----
>I am trying to set up Outlook 2002 to send/receive mail
>to/from ComCast-hosted mail servers.  ComCast tech
>support only knows the Outlook Express setup, so I have
>been unable to get help from them with Outlook 2002.

>I have configured every obvious setting within Outlook
>2002, but get these responses:

>1 - Test Account Settings: "Unable to logon to the
>outgoing mail server (SMTP).  Please verify your SMTP
>server and - If your server requires authentication, the
>authentication information on the 'More Settings'
>pages."  I have double checked all this - to no avail.

>2 - Sending email from another site:  "The message could
>not be sent because one of the recipients was rejected by
>the server ... Protocol: SMTP, Server Response: '553 To
>send mail, first check your mail with a valid POP
>account, ..., Port: 25, ..., Error Number: 0x800CCC79."

>3 - Email sent from Outlook 2002 never reaches its
>destination (obviously ...)

>Can anyone help with this problem?  How are
>server/account "incompatibilities" resolved between
>Outlook 2002 and a cable high-speed internet service
>(ComCast)?

>Thanks!
>Jean
>.



Sat, 03 Dec 2005 01:56:13 GMT  
 
 [ 6 post ] 

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