Outlook 2002/ComCast - can't logon to outgoing mail server
my opinion....get rid of comcast. i am in mass and ever since they bought
attbi.com.....things have gone way downhill. i just switched my service
over to verizon.net a few hours ago and am very happy with their service and
speedy connection. i had switched my parents over a few weeks ago.
comcast refused to help me because i used outlook. they would not help me
until i installed outlook express. in my opinion, that company is going to
lose a lot of customers over the next year.
if i were you and you had/have to switch over your email address anyways
(because attbi.com is going away)....switch to dsl. it is actually $100-150
cheaper per year.
good luck with solving your problem with the email. unfortunately, i don't
have any helpful hints for that problem.
derek
Quote:
> I just set up my mom in Outlook 2002. Things to check.
> Your Name: Put anything you want
> Incomming mail server: mail.comcast.net
> Outgoing Mail server: smtp.comcast.net
> Your Name: Put anything you want
> Password: lower case.
> I had some problems also. Found out they gave me the
> wrong password.
> Comcast support number is 1-800-266-2278
> >-----Original Message-----
> >I am trying to set up Outlook 2002 to send/receive mail
> >to/from ComCast-hosted mail servers. ComCast tech
> >support only knows the Outlook Express setup, so I have
> >been unable to get help from them with Outlook 2002.
> >I have configured every obvious setting within Outlook
> >2002, but get these responses:
> >1 - Test Account Settings: "Unable to logon to the
> >outgoing mail server (SMTP). Please verify your SMTP
> >server and - If your server requires authentication, the
> >authentication information on the 'More Settings'
> >pages." I have double checked all this - to no avail.
> >2 - Sending email from another site: "The message could
> >not be sent because one of the recipients was rejected
> by
> >the server ... Protocol: SMTP, Server Response: '553 To
> >send mail, first check your mail with a valid POP
> >account, ..., Port: 25, ..., Error Number: 0x800CCC79."
> >3 - Email sent from Outlook 2002 never reaches its
> >destination (obviously ...)
> >Can anyone help with this problem? How are
> >server/account "incompatibilities" resolved between
> >Outlook 2002 and a cable high-speed internet service
> >(ComCast)?
> >Thanks!
> >Jean
> >.
