Corrupt PST can't be fixed by SCANPST 
Author Message
 Corrupt PST can't be fixed by SCANPST

A user has been unable to get into email (Outlook 2000) today and has the
standard message about the pst file.

I talked them through running the Inbox Repair Tool but the when does the
check and verifies file consistency, it bombs out halfway through phase 7 of
8 with the message "an error has occurred which caused the scan to stop. No
changes have been made to this file."

The file is 13.4MB on a network drive.

I've tried running SCANPST three times but still the same error.

Does anyone have any ideas?

Thanks in advance.

Scott



Tue, 24 Aug 2004 23:26:32 GMT  
 Corrupt PST can't be fixed by SCANPST
chkdsk


Quote:
> A user has been unable to get into email (Outlook 2000) today and has the
> standard message about the pst file.

> I talked them through running the Inbox Repair Tool but the when does the
> check and verifies file consistency, it bombs out halfway through phase 7
of
> 8 with the message "an error has occurred which caused the scan to stop.
No
> changes have been made to this file."

> The file is 13.4MB on a network drive.

> I've tried running SCANPST three times but still the same error.

> Does anyone have any ideas?

> Thanks in advance.

> Scott



Tue, 24 Aug 2004 23:34:17 GMT  
 Corrupt PST can't be fixed by SCANPST
The pst file is on a Netware server. I guess I could try a Netware
vrepair...

Or should I copy it to the Windows PC, run chkdsk and then copy it back if
it fixes it?

Scott

Quote:
> chkdsk



> > A user has been unable to get into email (Outlook 2000) today and has
the
> > standard message about the pst file.

> > I talked them through running the Inbox Repair Tool but the when does
the
> > check and verifies file consistency, it bombs out halfway through phase
7
> of
> > 8 with the message "an error has occurred which caused the scan to stop.
> No
> > changes have been made to this file."

> > The file is 13.4MB on a network drive.

> > I've tried running SCANPST three times but still the same error.

> > Does anyone have any ideas?

> > Thanks in advance.

> > Scott



Wed, 25 Aug 2004 00:05:44 GMT  
 Corrupt PST can't be fixed by SCANPST
Copy the PST file to a local drive and rerun scanpst.  
Have seen problem when scanning on network drives.

Quote:
>-----Original Message-----
>A user has been unable to get into email (Outlook 2000)
today and has the
>standard message about the pst file.

>I talked them through running the Inbox Repair Tool but
the when does the
>check and verifies file consistency, it bombs out halfway
through phase 7 of
>8 with the message "an error has occurred which caused

the scan to stop. No
Quote:
>changes have been made to this file."

>The file is 13.4MB on a network drive.

>I've tried running SCANPST three times but still the same
error.

>Does anyone have any ideas?

>Thanks in advance.

>Scott

>.



Wed, 25 Aug 2004 00:08:22 GMT  
 Corrupt PST can't be fixed by SCANPST
Hi,
Are you using an Exchange server?


Quote:
> The pst file is on a Netware server. I guess I could try a Netware
> vrepair...

> Or should I copy it to the Windows PC, run chkdsk and then copy it back if
> it fixes it?

> Scott


> > chkdsk



> > > A user has been unable to get into email (Outlook 2000) today and has
> the
> > > standard message about the pst file.

> > > I talked them through running the Inbox Repair Tool but the when does
> the
> > > check and verifies file consistency, it bombs out halfway through
phase
> 7
> > of
> > > 8 with the message "an error has occurred which caused the scan to
stop.
> > No
> > > changes have been made to this file."

> > > The file is 13.4MB on a network drive.

> > > I've tried running SCANPST three times but still the same error.

> > > Does anyone have any ideas?

> > > Thanks in advance.

> > > Scott



Wed, 25 Aug 2004 00:08:00 GMT  
 Corrupt PST can't be fixed by SCANPST
I have this problem also, except for the pst file is on
the local drive. Any ideas?


Quote:
>-----Original Message-----
>Copy the PST file to a local drive and rerun scanpst.  
>Have seen problem when scanning on network drives.

>>-----Original Message-----
>>A user has been unable to get into email (Outlook 2000)
>today and has the
>>standard message about the pst file.

>>I talked them through running the Inbox Repair Tool but
>the when does the
>>check and verifies file consistency, it bombs out
halfway
>through phase 7 of
>>8 with the message "an error has occurred which caused
>the scan to stop. No
>>changes have been made to this file."

>>The file is 13.4MB on a network drive.

>>I've tried running SCANPST three times but still the
same
>error.

>>Does anyone have any ideas?

>>Thanks in advance.

>>Scott

>>.

>.



Thu, 26 Aug 2004 20:44:12 GMT  
 Corrupt PST can't be fixed by SCANPST
Did you try alternating between scandisk/chkdsk and scanpst.exe?


Quote:
> I have this problem also, except for the pst file is on
> the local drive. Any ideas?


> >-----Original Message-----
> >Copy the PST file to a local drive and rerun scanpst.
> >Have seen problem when scanning on network drives.

> >>-----Original Message-----
> >>A user has been unable to get into email (Outlook 2000)
> >today and has the
> >>standard message about the pst file.

> >>I talked them through running the Inbox Repair Tool but
> >the when does the
> >>check and verifies file consistency, it bombs out
> halfway
> >through phase 7 of
> >>8 with the message "an error has occurred which caused
> >the scan to stop. No
> >>changes have been made to this file."

> >>The file is 13.4MB on a network drive.

> >>I've tried running SCANPST three times but still the
> same
> >error.

> >>Does anyone have any ideas?

> >>Thanks in advance.

> >>Scott

> >>.

> >.



Fri, 27 Aug 2004 00:06:33 GMT  
 
 [ 7 post ] 

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