No OE 5.01 Help? 
Author Message
 No OE 5.01 Help?

I have been running OE 4.5 for months.  The Outlook Express Help function,
reached at right in menu bar works fine.

Now I have downloaded OE 5.01 twice for my iMac, and that OE Help function
button just produces a blank page.  I downloaded a second copy of EO 5.01,
being very careful not to do anything absentmindedly.  Same result.  The
menu OE Help doesn't work?  What goes?



Thu, 20 Jun 2002 03:00:00 GMT  
 No OE 5.01 Help?
Try one of these News groups for OE for the mac problems:

microsoft.public.internet.mail.mac
microsoft.public.internetexplorer.mac
If those News groups are not carried by the server you are currently using
then try the
msnews.microsoft.com server( Microsoft's Public News Server).

--
Bill R [MVP - Outlook]


Quote:
> I have been running OE 4.5 for months.  The Outlook Express Help function,
> reached at right in menu bar works fine.

> Now I have downloaded OE 5.01 twice for my iMac, and that OE Help function
> button just produces a blank page.  I downloaded a second copy of EO 5.01,
> being very careful not to do anything absentmindedly.  Same result.  The
> menu OE Help doesn't work?  What goes?



Sat, 22 Jun 2002 03:00:00 GMT  
 No OE 5.01 Help?
This problem is solved.

My problem was that I had renamed the downloaded folder, [Microsoft
Internet], upon receipt, to [Microsoft Internet,12/25/99] just
so I could keep track of it.  My problem, with Menu OE Help select, vanished
when I restored the original downloaded folder name to [Microsoft Internet]
and now the Menu OE Help works as expected!

The Menu OE Help points to an internal file sequence.  In most cases of my
experience, that look similar superficially, changing the name of a
container folder is functionally inconsequential.  But in this case, one
must not tamper with names and structure of folders involving the OE 5 help
files.

I have moved my questions to microsoft.public.internet.mail.mac  Just by
searching for .mac, one finds several appropriate forums here.



Mon, 24 Jun 2002 03:00:00 GMT  
 
 [ 3 post ] 

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