OE6: sent mail stays in Outbox and sends repeatedly 
Author Message
 OE6: sent mail stays in Outbox and sends repeatedly

A friend has this issue. OE6 reports a problem sending the mail although it
actually does send it. Apparently it detects some problem prior to moving
the file to the Sent Items folder. It then tries to send again at the next
scheduled time. The recipients keep getting copies of the messages.

In the status window after OE reports the error, clicking on the "Error" tab
there is nothing in the error message box.

Note that we have removed the Outbox folder file and the problem recurs.

Note also that if we only put smaller messages in the outbox, they send and
get moved to Sent Items just fine. This persons routinely sends files with
attachments over 1MB and they have always sent just fine until a couple days
ago. Now it appears these have something to do with the problem because as
long as we try sending smaller messages they send and get moved to the Sent
Items folder just fine. A larger message (over about 1MB) start the problem
where all messages get stuck.

We have tried a different SMTP server and the encountered the same issue so
it's not a change at the SMTP sever.



Tue, 12 Apr 2005 22:36:15 GMT  
 OE6: sent mail stays in Outbox and sends repeatedly
Move all the messages from the Sent Items folder to a new one.  Then close OE and delete the sent items.dbx and the outbox.dbx files and OE will create new ones.  See if that fixes it.  Do a File | Folder | Compact all also.

steve

Quote:

> A friend has this issue. OE6 reports a problem sending the mail although it
> actually does send it. Apparently it detects some problem prior to moving
> the file to the Sent Items folder. It then tries to send again at the next
> scheduled time. The recipients keep getting copies of the messages.

> In the status window after OE reports the error, clicking on the "Error" tab
> there is nothing in the error message box.

> Note that we have removed the Outbox folder file and the problem recurs.

> Note also that if we only put smaller messages in the outbox, they send and
> get moved to Sent Items just fine. This persons routinely sends files with
> attachments over 1MB and they have always sent just fine until a couple days
> ago. Now it appears these have something to do with the problem because as
> long as we try sending smaller messages they send and get moved to the Sent
> Items folder just fine. A larger message (over about 1MB) start the problem
> where all messages get stuck.

> We have tried a different SMTP server and the encountered the same issue so
> it's not a change at the SMTP sever.



Wed, 13 Apr 2005 06:03:03 GMT  
 OE6: sent mail stays in Outbox and sends repeatedly
JW - I've had this problem before and it revolved around
having too many files in the the 'Sent' box - apparently
it has only a limited storage space allocated and if OE
cannot move it to the Sent box the email remains in the
Outbox. If OE detects an email sitting in the Outbox it
will send it and send it and send it until it can move it
to the Sent box.
Quote:
>-----Original Message-----
>Move all the messages from the Sent Items folder to a new

one.  Then close OE and delete the sent items.dbx and the
outbox.dbx files and OE will create new ones.  See if that
fixes it.  Do a File | Folder | Compact all also.
Quote:

>steve




Quote:
>> A friend has this issue. OE6 reports a problem sending

the mail although it
Quote:
>> actually does send it. Apparently it detects some

problem prior to moving
Quote:
>> the file to the Sent Items folder. It then tries to

send again at the next
Quote:
>> scheduled time. The recipients keep getting copies of
the messages.

>> In the status window after OE reports the error,

clicking on the "Error" tab
Quote:
>> there is nothing in the error message box.

>> Note that we have removed the Outbox folder file and
the problem recurs.

>> Note also that if we only put smaller messages in the

outbox, they send and
Quote:
>> get moved to Sent Items just fine. This persons

routinely sends files with
Quote:
>> attachments over 1MB and they have always sent just

fine until a couple days
Quote:
>> ago. Now it appears these have something to do with the
problem because as
>> long as we try sending smaller messages they send and

get moved to the Sent
Quote:
>> Items folder just fine. A larger message (over about

1MB) start the problem
Quote:
>> where all messages get stuck.

>> We have tried a different SMTP server and the

encountered the same issue so
Quote:
>> it's not a change at the SMTP sever.

>.



Thu, 14 Apr 2005 01:58:33 GMT  
 OE6: sent mail stays in Outbox and sends repeatedly
Thanks for the replies. It appears it was the Sent folder. I had to play
around to get all the sent items to a new archive folder before deleting it.
The folder was not only full but may have had some corruption.

Thanks again.



Thu, 14 Apr 2005 22:30:07 GMT  
 
 [ 4 post ] 

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